Last updated: 8 August 2026
Kiwi Swim is committed to respecting your privacy and protecting your personal information.
This Privacy Statement explains how Kiwi Swim collects, uses, stores and protects personal information when you visit or interact with the Kiwi Swim website.
Website: https://www.kiwiswim.co.nz
Kiwi Swim is operated in New Zealand. We handle personal information in accordance with the Privacy Act 2020 and other applicable New Zealand laws.
1. Information we collect
The information we collect depends on how you use the website.
Information you provide to us
You may voluntarily provide personal information when you:
- contact us;
- submit information through a website form;
- leave a comment;
- subscribe to an email newsletter or other communication; or
- otherwise communicate with us.
This information may include your name, email address and the contents of your message or comment.
Information collected automatically
When you visit Kiwi Swim, certain technical information may be collected automatically. This may include:
- IP address;
- browser type and version;
- device type;
- operating system;
- pages visited;
- approximate geographic location;
- referring website;
- date and time of your visit; and
- information about how you interact with the website.
This information may be collected through cookies, analytics services and similar technologies.
2. How we use personal information
We may use personal information to:
- respond to enquiries;
- provide information or services you have requested;
- manage and moderate comments;
- send newsletters or other communications where you have subscribed to receive them;
- understand how visitors use Kiwi Swim;
- improve our articles, content and website;
- monitor website performance;
- maintain website security;
- detect and prevent spam, fraud or misuse; and
- comply with our legal obligations.
We will only use personal information for purposes that are reasonably necessary for operating and improving Kiwi Swim or otherwise permitted by law.
3. Google services and website analytics
Kiwi Swim uses Site Kit by Google to connect the website with Google’s services.
Where Google Analytics is enabled, information about visits to Kiwi Swim may be collected and processed by Google. This may include information such as your IP address, device and browser information, pages visited, referral sources, approximate location and interactions with the website.
We use analytics information to understand how visitors find and use Kiwi Swim, identify useful content, improve the website and monitor its performance.
Google may process information collected through its services in accordance with its own privacy policies and terms.
You can learn more about how Google handles information through Google’s privacy information:
https://policies.google.com/privacy
Google Search Console may also be used by Kiwi Swim to understand how the website appears in Google Search. Search Console provides website performance information to the website owner and is not used by Kiwi Swim to identify individual visitors.
4. Cookies
Kiwi Swim may use cookies and similar technologies.
Cookies are small files stored on your device that allow websites to remember information about your visit and provide certain functionality.
Cookies may be used for purposes including:
- essential website functionality;
- security;
- remembering preferences;
- website performance;
- analysing website traffic; and
- improving the website.
Third-party services used on Kiwi Swim may also set their own cookies or similar technologies.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.
5. Comments
If comments are enabled on Kiwi Swim, information submitted through the comments form may include your name, email address, website address and the content of your comment.
Your IP address and browser user-agent information may also be collected to help detect spam and protect the website.
Comments and associated information may be retained for as long as reasonably necessary for website operation, moderation and security.
6. Embedded content
Articles on Kiwi Swim may include content embedded from third-party websites, including videos, images, articles or social media content.
Embedded content may operate in the same way as if you had visited the third-party website directly.
These third parties may collect information about your interaction with their content, use cookies or similar technologies, and process information in accordance with their own privacy policies.
Examples may include services such as YouTube and other social media or content platforms.
7. Links to other websites
Kiwi Swim may contain links to external websites, including websites operated by third parties.
We are not responsible for the privacy practices, security or content of those websites.
You should review the privacy statement of any external website before providing it with personal information.
8. Third-party service providers
We use third-party services to help operate, maintain, secure and improve Kiwi Swim.
Depending on the services enabled on the website, these providers may include:
- website hosting providers;
- Google services, including analytics and search-related services;
- website security and spam-prevention services;
- image optimisation and delivery services; and
- email or newsletter providers, where applicable.
These providers may process information on our behalf or in accordance with their own privacy policies.
We do not sell your personal information.
9. Image optimisation
Kiwi Swim uses Optimole to help optimise and deliver website images.
When Optimole is used, images may be processed and delivered through Optimole’s infrastructure. This may involve technical information associated with requests for website images, such as IP addresses and browser or device information.
Optimole’s handling of information is subject to its own privacy policy.
10. Overseas disclosure
Some of the service providers used by Kiwi Swim may be located outside New Zealand, or may store or process information outside New Zealand.
Where personal information is disclosed overseas, we will take reasonable steps to ensure that the disclosure is made in accordance with the requirements of the Privacy Act 2020, including Information Privacy Principle 12 where applicable.
Overseas providers may also have their own privacy policies and terms governing how they process information.
11. How long we keep information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or for as long as we are legally required to retain it.
The period for which information is retained depends on its nature and why it was collected.
For example, correspondence may be retained for a reasonable period so that we can respond to enquiries and maintain appropriate records.
Comments may be retained while they remain relevant to the operation and moderation of the website.
12. Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.
However, no website or method of transmitting information over the internet can be guaranteed to be completely secure.
13. Accessing and correcting your information
Under the Privacy Act 2020, you generally have the right to request access to personal information we hold about you.
You may also request that we correct personal information if you believe it is inaccurate, incomplete or out of date.
If you would like to make a request, please contact us using the contact details below.
We may need to verify your identity before providing access to personal information.
There are circumstances under the Privacy Act where we may be permitted or required to refuse access to, or correction of, certain information.
14. Privacy concerns and complaints
If you have a concern about how Kiwi Swim has collected, used, stored or disclosed your personal information, please contact us first so that we can investigate and attempt to resolve your concern.
You may also contact the Office of the Privacy Commissioner if you believe your privacy rights have been breached.
More information about your privacy rights and making a complaint is available at:
15. Children’s privacy
Kiwi Swim is a general-information website about swimming pools and pool maintenance. We do not knowingly seek to collect personal information from children.
If you believe a child has provided us with personal information, please contact us so that we can assess and, where appropriate, delete the information.
16. Changes to this Privacy Statement
We may update this Privacy Statement from time to time to reflect changes to Kiwi Swim, the services we use, our information-handling practices or applicable legal requirements.
The latest version will be published on this page, with the date of the most recent update shown at the top.
17. Contact forms
If you contact us using a contact form on Kiwi Swim, we may collect the personal information you provide, such as your name, email address, subject and the contents of your message.
We use this information to respond to your enquiry, provide information you have requested, and communicate with you about your enquiry.
Information submitted through the contact form may be processed using Fluent Forms and may be stored on our website for a reasonable period so that we can respond to your enquiry and maintain appropriate records.
We do not use information submitted through the contact form for marketing purposes unless you have separately agreed to receive marketing communications.
We will not retain contact-form information for longer than reasonably necessary, unless we are required or permitted to retain it by law.
Please do not submit sensitive personal information through the contact form unless it is necessary for your enquiry.
If third-party services are used to provide spam protection, email delivery or other functionality for the contact form, information submitted through the form may be processed by those services in accordance with their respective privacy policies.
18. Contact us
If you have questions about this Privacy Statement, would like to request access to or correction of your personal information, or have a privacy concern, please contact Kiwi Swim through:
Website: https://www.kiwiswim.co.nz
Privacy contact: leon@kiwiswim.co.nz